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COMPANY NAME – SOMEWHERE USA
  • Test, evaluate and develop best practice protocol for managing content based on performance data metrics
  • Partner with business managers to execute optimized site linking strategy
  • Manage web content by configuring links, text, and images, following the tool’s automated workflow
  • Create materials which are interesting and accessible to a diverse range of learners
  • Manage and validate content displays accurately on multiple environments/devices
  • Deliver content to the next step in the automated workflow
  • Partner with Site Merchandising team to establish benchmarks and goals to maximize engagement and drive click-through and conversion
  • Work closely with development to align documentation and development processes
  • Build strong relationships with development team leads, product managers, client-facing departments and external partners
NEXT COMPANY – SOMEWHERE SPAIN
  • Assisting the team in managing a central pipeline for all capabilities, and other customer specific based work
  • Creates, transforms and maintains HTML solutions for the organization’s knowledge base
  • Tracking the status of their work including time tracking and when tasks are started and completed
  • Assisting the team in managing a central handset roadmap
  • Delivering high quality work to achieve internal and customer SLAs
  • Working knowledge of HTML/XML (Dreamweaver or similar) and content standards
  • To facilitate the authoring and quality control of knowledge for Knowledge Authoring and Device Simulation, for both customer specific and standard on-boarding knowledge
  • Actively participate in our 3is improvement programme and drive implementation of improvements from the team
  • Provide timely communications on significant issues or developments
SUMMARY

Diane holds a Master’s in Design from Columbia University and is passionate about building effective teams, and leveraging design to create high growth products.

She currently manages designers at Dot. She has previously managed design teams at Arrow, cofounded a company that was acquired by Parenthesis, and spent a few years as a freelance designer.

Originally from Canada, she studied in Paris and London, worked in Singapore, and is now based in San Francisco. She loves books, yoga, and wine.

RECENT SPEAKING ENGAGEMENTS

Design Conference, 2019.
Designing Teams: Fostering Collaboration
San Jose, CA

Design x Mental Health Talks, 2019
What can happen when we speak out
San Francisco, CA

Impact for Growth, 2018
Building Compatible Teams
San Francisco, CA